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POPs Call Center

Centralized delivery & call-center orders

A powerful tool to control delivery orders for multi-branch restaurants from a single console.

POPs Call Center
Overview

POPs Call Center is a powerful tool to control delivery orders for multi-branch restaurants. It works over the internet without the need to build private networks (VPN) between branches. Orders received at the call center are forwarded to the right branch based on user-defined criteria applied to the delivery address — an essential tool to reduce the operating cost of multi-branch restaurants.

At a glance
What it does

Centralize delivery orders for multi-branch restaurants, route each call to the right branch by address, and dispatch drivers from one console.

Who it's for

Restaurant chains and groups running delivery from multiple branches.

Business benefit

Faster dispatch, lower operating cost and a consistent customer experience on every call.

POPs ecosystem fit

Sends orders directly into the branch POPs Restaurant and KDS — no VPN required.

Pricing model

Lifetime license — one-time purchase. No monthly fees, no subscriptions, and your data stays yours.

Key features
  • Caller ID and repeat-customer lookup
  • Branch routing by zone or delivery address
  • Works over the internet, no VPN needed
  • Driver dispatch and order status tracking
  • Order history per customer
  • Delivery charge, tax and discount calculation
Why teams choose it
  • 01

    Faster delivery dispatch across branches

  • 02

    Better customer experience on every call

  • 03

    Lower operating cost — no private network needed